Certification Services
Streamlining Your Certification Process – From initial testing to final approval, Prowess offers an end-to-end solution for all your IoT certification needs. We turn the complex into simple, ensuring your devices meet every necessary standard efficiently. We manage the complex requirements of Cellular/WWAN Iot device certification through three essential checkpoints:
- Regulatory Compliance: Addressing government-mandated standards for North America.
- Industry Conformance: Meeting requirements set by specific organizations and industries like PTCRB and GCF.
- Carrier Approval: Securing acceptance across North American networks.
Leverage our expertise and established relationships to accelerate your IoT device compliance journey, turning a common industry challenge into a competitive advantage.
At Prowess, we are dedicated to providing exceptional customer service and strategic support. Explore our service options:
All our packages come with:
- Proactive Communication: We ensure fast response times and regular updates to mitigate timezone challenges for our international customers, guaranteeing no compliance delays. Expect an email response within 24 hours.
- Expert Certification Guidance: We provide continuous guidance throughout your project, adapting to any necessary device design changes or upgrades and offering expert consultation for PTCRB and GCF certification processes.
- Industry & Regulatory Expertise: We keep you consistently informed about the latest industry, regulatory, and carrier requirements and standards, including comprehensive advice on IoT compliance best practices. This ensures your devices meet all necessary carrier acceptance requirements and remain compliant.
Standard Package
Our Standard Service package is designed for devices that require routine compliance testing and certification without complex variables or unique support requirements. This streamlined, cost-effective option ensures your product meets all essential regulatory and carrier requirements efficiently.
- Preliminary Product Review: An initial assessment of your device by reviewing the Device Information, product design, cellular module grants to identify essential compliance paths.
- Essential Documentation Preparation: Creation and management of core technical documentation including Database requests, Declarations, regulatory SDoCs and Reports Review (test reports prepared by the lab).
- Reliable Support: Assistance with creating the database request on PTCRB, GCF and Carrier portal. Access to email and phone support during standard business hours for guidance throughout the process.
Comprehensive Package
The Comprehensive Package is designed for products with moderate complexity, providing a blend of robust guidance and hands-on support beyond the standard review process. It offers a more involved partnership throughout the entire project lifecycle to ensure seamless navigation of potential challenges. Key inclusions are (plus everything in Basic package):
- End-to-End Certification Guidance: Proactive, continuous support from the initial design review phase through to the final product launch.
- Competitive Lab Sourcing & Quoting: We identify and vet at least three qualified, competitive test laboratories tailored to your device’s specific needs and technology. We manage the Request for Quote (RFQ) process to secure the best pricing and lead times for you.
- Local Onsite Lab Support: For testlabs within the San Francisco Bay Area, we offer onsite lab visit support. Our experts can represent your interests during critical testing phases, address issues in real-time, and facilitate direct communication with lab personnel.
- Adaptable Design Support: Specific guidance and re-evaluation support in the event of minor device design changes, upgrades, or updates, helping to avoid full re-testing costs.
- Streamlined Troubleshooting: More in-depth assistance with technical issues and database management on platforms like PTCRB, GCF, and various carrier portals.
- Sample Logistics Management: We coordinate all necessary logistics for the safe and timely shipment of test samples, managing the transfer of devices and documentation between different test laboratories as required.
- Enhanced Documentation Management: Full handling of complex documentation beyond basic needs, including ongoing revisions as the project progresses.
- Mitigated Timezone Challenges: Prioritized communication with guaranteed responses within 24 hours to ensure project momentum for international clients.
Customizable Package
Looking for Customized Package which truly works for your unique project needs? We offer a Customized Service where you can mix and match our individual service offerings to design a truly personalized certification journey that meets your specific challenges and goals. Here is the list of service you can choose from as a stand alone or combine it with our standard package.
- Regulatory Test Planning & Project Management: Comprehensive planning and end-to-end project management for your entire regulatory certification process.
- Carrier Device Record Creation: Dedicated assistance with the creation and management of your device records within the AT&T certification portal.
- AT&T Trendi Testing: Perform, coordinate and manage AT&T Network Testing via the AT&T “Trendi” platform as required for your device.
- Local On-Site Lab Support: On-site presence and support during crucial testing phases (specific geographic regions apply, e.g., San Francisco Bay Area).
- Competitive Lab Sourcing & Quoting: Identification of at least three qualified test laboratories and management of the RFQ process to secure competitive quotes tailored to your needs.
- Multi-Lab Testing & Sample Coordination: Seamless coordination of testing schedules and sample shipments between multiple laboratories when testing is divided across various facilities (OEM/Client responsible for shipping fees).
- Email-Based Consultation: Efficient email support and consultation to answer specific compliance questions and provide expert guidance.
- Failure Remediation & Design Assistance: In the event of test failures, we assist with scoping the issue, coordinating discussions with a suitable design house partner, and managing the coordination required for redesign or troubleshooting.
Prowess IoT 